iBeacon-Based uRevu: Customer Service Now Better With Wearables

There's little doubt that the uRevu system has plenty of potential value. Immediate responses to issues can be a very powerful way to defuse problems, and there's commonly room for improvement for even the best of customer service representatives. But any powerful tool must be used with care and deliberation, and the uRevu system is no different. Used properly, it can reshape a store in a welcoming and vibrant customer service environment, the kind that contributes to a great customer experience and keeps customers coming back. Used incorrectly, it can kill a store. So for those planning to use the uRevu system, just remember the kind of power this thing's got on hand, and the end result will likely prove better than expected.